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OHQ's documents are adequate evidence of a charge that is payable unless they are revealed to be incorrect. Customer will utilize its reasonable efforts to alert OHQ of any type of billing dispute within fourteen (14) days of receipt of a billing, adhering to the procedure detailed in Area 15. If Customer disagreements a billing, the invoice needs to proceed to be paid promptly however OHQ will certainly credit or refund Customer if it is later on reasonably identified by OHQ or according to the disagreement resolution procedure detailed in Area 15 that the invoice was inaccurate and the Consumer is entitled to a credit or reimbursement.

Such alterations might consist of, without restriction, modifications to the quantities of the Subscription Charges or Use Charges for OHQ Paid Solutions, adjustments to the usage allocations included in the Pricing Plans, and discontinuation of Pricing Strategies. (a) Each such alteration will work after reasonable advancement written notice is offered to Customer (for instance, by being uploaded to the OHQ Site), except that any type of such revision that affects a Selected Paid Service will apply to Consumer beginning at the beginning of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ gives notification of such alteration to Consumer according to Section 16.8.

If Customer does not terminate its use of any damaged Selected Paid Service prior to the reliable day of such modification, Client will be considered to have actually accepted such modification relative to such Selected Paid Solution. (b) If a Pricing Strategy selected by Consumer is discontinued, OHQ will provide Client with practical advancement notification of no less than thirty (30) days and Client will be offered the alternative of selecting a brand-new Rates Strategy from then-current rates plans offered by OHQ.

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For avoidance of doubt, this paragraph does not apply to changes to the Price Checklist, which are attended to in Area 7 (virtual telephone receptionist).1. Client represents that all info supplied by Consumer and its callers to OHQ (consisting of, without limitation, all get in touch with information and information regarding Client's Charge card) is accurate, up-to-date and total at the time it is supplied to OHQ

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Customer must whatsoever times comply with all regulations, policies, standards and codes relevant about its use OHQ Offerings and the Client's supply of its product or services to its callers. Customer will certainly not make use of any kind of OHQ Offerings to take part in, or to motivate or assist others to participate in, any illegal or deceitful activities.

If a brand-new Paid Service Term starts earlier than three (3) days after such e-mail is sent out, Client will incur the appropriate Registration Cost for the brand-new Paid Service Term (the ""). The efficient date of such termination will certainly be either (i) the Asked For Termination Date, or should Customer not state an Asked for Discontinuation Date, (ii) the last day of the Last Paid Solution Term.

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Where Client terminates according to this Area 10.1(b): (i). The Subscription Charges that have been pre-paid will be retained and the OHQ Offerings available to Client till the last day of the Final Paid Service Term (based on reinstatement costs under stipulation 10.3(e)) and the extra balance of the Prepaid Usage Credit history will certainly be kept by OHQ for future use by Consumer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Service, OHQ will certainly not be responsible in any kind of way for answering telephone calls, taking or providing messages, or doing any kind of other tasks about such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ may terminate Customer's Account and Customer's access to the Account.

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(e) Complying with termination of any type of OHQ Providers, OHQ will have no responsibility to renew or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to restore or otherwise recommence a terminated OHQ Solutions, OHQ might call for that Client pay a reinstatement cost of $30 (to cover OHQ's practical expenses in processing the reinstatement) Info accumulated by OHQ from Consumer and its customers might be made use of, disclosed and shared by OHQ based on OHQ's personal privacy plan as offered on the OHQ Website ("") and as may be changed once in a while.

The Controller thus designates the Cpu with respect to handling activities undertaken in the course of the provision of receptionist solutions. OHQ and Client acknowledge and agree that the Processor is subject to the adhering to obligations: The Processor shall comply with the pertinent Information Defense Laws and must: (a) just act on the written directions of the Controller and guarantee those acting under their authority do the exact same; (b) make certain that people processing the data are subject to an obligation of confidence; (c) utilize its finest endeavours to secure and shield all individual information from unsanctioned or illegal handling, consisting of (but not limited to) accidental loss, damage or damages; (d) guarantee that all processing satisfies the requirements of the GDPR and relevant Data Defense Laws; (e) make certain that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the previous consent of the Controller; notify the Controller of any kind of desired modifications concerning Sub-Processors; they implement a written contract having the exact same data defense obligations as laid out in these Terms; recognize that any type of failure on the part of the Sub-processor to adhere to the Information Security Regulation, the Processor continues to be completely responsible to the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in providing subject gain access to and enabling data based on exercise their rights under the Information Protection Laws.

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The Controller will perform adequate and proper onboarding and due diligence look for all Processors, with a complete evaluation of the compulsory Information Security Legislation demands. The Controller will confirm that the Processor has sufficient and documented processes for data breaches, data retention and data transfers in position. The Controller will obtain evidence from the Processor regarding the: (a) verification and dependability of the employees made use of by the Cpu; (b) any type of certifications, certifications and policies as described in the onboarding process; (c) technical and operational steps made use of in guarding the Personal Data; and (d) treatments in area for enabling data based on exercise their civil liberties, consisting of (however not restricted to), subject gain access to requests, erasure & rectification treatments and restriction of processing procedures.